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News

NETCorp

By Remya Menon
May 10, 2022
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11 minutes
..

10 Cloud Security Best Practices to follow

By Jiji Sreejith
May 10, 2022
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6 minutes
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Importance of Invoices for small business

By Leslie Rayment
May 10, 2022
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11 minutes
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Why network management is important?

By Jiji Sreejith
May 10, 2022
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10 minutes
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All that a small business owner needs help with

By Remya Menon
April 12, 2022
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7 minutes
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7 Reasons to Consider Managed Services for Microsoft 365

By Leslie Rayment
April 12, 2022
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6 minutes
..

Are Email One-time Passwords Secure?

By Jiji Sreejith
April 12, 2022
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3 minutes
..

High Court: A written agreement to bind employer & contractor

A woman using Microsoft 365 products

By Jiji Sreejith
March 15, 2022
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2 minutes
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Microsoft 365 CSP now switching to NCE plan

managed it services for small business

By Remya Menon
March 11, 2022
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6 minutes
..

Managed IT Services for Small Business

By Remya Menon
February 23, 2022
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6 minutes
..

Is PBX right for your business?

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Core PBX Features	Standard	PRO	Enterprise
Extensions	Unlimited	Unlimited	Unlimited
Import / Export Extensions via CSV
SIP Trunks/ Gateways Support
Call Routing by DID & CID (DDI)
Extensive Codec Support
Receive Voice Mail via Email
Calling Line Identification Presentation (CLIP)
Call Transfers (Blind & Attendant)
Calling Line Identification Restriction (CLIR)
Call Forward on Busy (CFB)
Call Forward on No Answer (CFU)
Hold (CW) incl. Custom Music on Hold
Intercom / Paging
Call Parking / Pickup
Busy Lamp Field (BLF)
Real Time System Status
Easy Backup and Restore (incl. Scheduled Backup)
VMware / Hyper-V / KVM Compatibility
Amazon, Google Cloud, Microsoft Azure
3CX SBC Connectivity
Voicemail
Voicemail Transcription
Custom FQDN
Custom SMTP Server

Office Productivity	Standard	PRO	Enterprise
Sennheiser Headset Integration
Auto Attendant / Digital Receptionist
Ring Extension & Mobile Simultaneously
Integrated Fax Server (Central and per User)
Supported SIP Phones Integration
Manage IP Phones Network Wide
Automatic Plug & Play Phone Provisioning
3CX Apps: Web Client, iOS, Android, Windows, Mac
Directory (Company & Private Phonebook)
Sync with Office 365 (Users’ Phonebook)
Call Query against DB & CRM
Hotel PBX Features incl. Fidelio Certified and Mitel Compatible
Web Conference Dial-In
Web Conferencing (incl. Polls, PDF-Share, Screen Share, Remote Assist & Record)	25 Participants*	100 Participants*	250 Participants*

*Max number of participants per 3CX Instance

Call Center Features	Standard	PRO	Enterprise
Call Logging
Click2Call Browser Extension
Click2Talk
Click2Meet
Website Live Chat and Talk
Call Queue Group Rights Management
CRM Integration
Sync with Office 365 (Azure AD)
Call Queuing
Real Time Statistics & Monitoring
Supervisor Agent Status Override
SLA Alerting
Switchboard
Wallboard
Callback
Call & Queue Reporting
Call Recording Transcription and Search
Barge In / Listen In / Whisper
See Group Recordings

Enterprise Features	Standard	PRO	Enterprise
Call Flow Designer
Hot Desking
Scheduled Restore
Connect Remote Offices (Bridges)
Call Recording Restrictions (Start/Stop)
Skill based Routing
Customize IP Phone Logo
Inbuilt Failover