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Microsoft Articles

Perth's Managed Service Provider for Small Business

By admin
March 18, 2020
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Microsoft updates its Blocked file types in Outlook on the web

Portrait of a concentrated man using laptop computer

By admin
February 5, 2020
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Skype Retiring

Businessman using laptop and mobile phone in office

By admin
February 5, 2020
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Calender Addition

By admin
February 5, 2020
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New scheduling form for Teams

By admin
February 5, 2020
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Outlook Customer Manager is retiring

By admin
September 27, 2019
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Microsoft is updating Office 365 Quarantine notifications and downloads from email.

By admin
September 19, 2019
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Microsoft is replacing its Upload Center with the Files Needing Attention starting mid-October 2019

By admin
July 29, 2015
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Office 365 August Price Rise

By admin
June 1, 2015
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Windows 10 is coming July 29, 2015

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Core PBX Features	Standard	PRO	Enterprise
Extensions	Unlimited	Unlimited	Unlimited
Import / Export Extensions via CSV
SIP Trunks/ Gateways Support
Call Routing by DID & CID (DDI)
Extensive Codec Support
Receive Voice Mail via Email
Calling Line Identification Presentation (CLIP)
Call Transfers (Blind & Attendant)
Calling Line Identification Restriction (CLIR)
Call Forward on Busy (CFB)
Call Forward on No Answer (CFU)
Hold (CW) incl. Custom Music on Hold
Intercom / Paging
Call Parking / Pickup
Busy Lamp Field (BLF)
Real Time System Status
Easy Backup and Restore (incl. Scheduled Backup)
VMware / Hyper-V / KVM Compatibility
Amazon, Google Cloud, Microsoft Azure
3CX SBC Connectivity
Voicemail
Voicemail Transcription
Custom FQDN
Custom SMTP Server

Office Productivity	Standard	PRO	Enterprise
Sennheiser Headset Integration
Auto Attendant / Digital Receptionist
Ring Extension & Mobile Simultaneously
Integrated Fax Server (Central and per User)
Supported SIP Phones Integration
Manage IP Phones Network Wide
Automatic Plug & Play Phone Provisioning
3CX Apps: Web Client, iOS, Android, Windows, Mac
Directory (Company & Private Phonebook)
Sync with Office 365 (Users’ Phonebook)
Call Query against DB & CRM
Hotel PBX Features incl. Fidelio Certified and Mitel Compatible
Web Conference Dial-In
Web Conferencing (incl. Polls, PDF-Share, Screen Share, Remote Assist & Record)	25 Participants*	100 Participants*	250 Participants*

*Max number of participants per 3CX Instance

Call Center Features	Standard	PRO	Enterprise
Call Logging
Click2Call Browser Extension
Click2Talk
Click2Meet
Website Live Chat and Talk
Call Queue Group Rights Management
CRM Integration
Sync with Office 365 (Azure AD)
Call Queuing
Real Time Statistics & Monitoring
Supervisor Agent Status Override
SLA Alerting
Switchboard
Wallboard
Callback
Call & Queue Reporting
Call Recording Transcription and Search
Barge In / Listen In / Whisper
See Group Recordings

Enterprise Features	Standard	PRO	Enterprise
Call Flow Designer
Hot Desking
Scheduled Restore
Connect Remote Offices (Bridges)
Call Recording Restrictions (Start/Stop)
Skill based Routing
Customize IP Phone Logo
Inbuilt Failover

Microsoft Articles

Microsoft updates its Blocked file types in Outlook on the web

Skype Retiring

Calender Addition

New scheduling form for Teams

Outlook Customer Manager is retiring

Microsoft is updating Office 365 Quarantine notifications and downloads from email.

Microsoft is replacing its Upload Center with the Files Needing Attention starting mid-October 2019

Office 365 August Price Rise

Windows 10 is coming July 29, 2015

Outsourcing IT to a Managed Services Provider: Unlocking Business Advantages

Cloud Security Best Practices for Australian Businesses

Understanding the Financial Risks of Cybersecurity Neglect for Australian Businesses

The Hidden Treasures of Your Junk Mail

What is Data Backup and Disaster Recovery?

Outsourcing IT to a Managed Services Provider: Unlocking Business Advantages

Cloud Security Best Practices for Australian Businesses

Core PBX Features

Office Productivity

Call Center Features

Enterprise Features

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