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Microsoft Articles

Perth's Managed Service Provider for Small Business

By Jiji Sreejith
March 15, 2022
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Microsoft 365 CSP now switching to NCE plan

By Remya Menon
October 11, 2021
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Polling App in Microsoft Teams

By Remya Menon
October 8, 2021
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New and improved search result page in Teams soon

By Remya Menon
August 10, 2021
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How to use Microsoft Teams for Project Management by Small Business

By Remya Menon
August 10, 2021
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No One Drive Sync on older versions of macOS

By Remya Menon
July 12, 2021
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Outlook Extension for Microsoft Edge

By Remya Menon
July 12, 2021
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Chat bubbles now on Microsoft Teams

By admin
May 28, 2021
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Microsoft Office 365 simplifies workflow by displaying Recommended files

By admin
May 13, 2020
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Microsoft is rebranding the Planner App in Teams to Tasks App

By admin
April 28, 2020
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Office 365 becomes Microsoft 365

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Extensions	Unlimited	Unlimited	Unlimited
Import / Export Extensions via CSV
SIP Trunks/ Gateways Support
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Extensive Codec Support
Receive Voice Mail via Email
Calling Line Identification Presentation (CLIP)
Call Transfers (Blind & Attendant)
Calling Line Identification Restriction (CLIR)
Call Forward on Busy (CFB)
Call Forward on No Answer (CFU)
Hold (CW) incl. Custom Music on Hold
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Easy Backup and Restore (incl. Scheduled Backup)
VMware / Hyper-V / KVM Compatibility
Amazon, Google Cloud, Microsoft Azure
3CX SBC Connectivity
Voicemail
Voicemail Transcription
Custom FQDN
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Office Productivity	Standard	PRO	Enterprise
Sennheiser Headset Integration
Auto Attendant / Digital Receptionist
Ring Extension & Mobile Simultaneously
Integrated Fax Server (Central and per User)
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Manage IP Phones Network Wide
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3CX Apps: Web Client, iOS, Android, Windows, Mac
Directory (Company & Private Phonebook)
Sync with Office 365 (Users’ Phonebook)
Call Query against DB & CRM
Hotel PBX Features incl. Fidelio Certified and Mitel Compatible
Web Conference Dial-In
Web Conferencing (incl. Polls, PDF-Share, Screen Share, Remote Assist & Record)	25 Participants*	100 Participants*	250 Participants*

*Max number of participants per 3CX Instance

Call Center Features	Standard	PRO	Enterprise
Call Logging
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Website Live Chat and Talk
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Sync with Office 365 (Azure AD)
Call Queuing
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Supervisor Agent Status Override
SLA Alerting
Switchboard
Wallboard
Callback
Call & Queue Reporting
Call Recording Transcription and Search
Barge In / Listen In / Whisper
See Group Recordings

Enterprise Features	Standard	PRO	Enterprise
Call Flow Designer
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Connect Remote Offices (Bridges)
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Microsoft Articles

Microsoft 365 CSP now switching to NCE plan

Polling App in Microsoft Teams

New and improved search result page in Teams soon

How to use Microsoft Teams for Project Management by Small Business

No One Drive Sync on older versions of macOS

Outlook Extension for Microsoft Edge

Chat bubbles now on Microsoft Teams

Microsoft Office 365 simplifies workflow by displaying Recommended files

Microsoft is rebranding the Planner App in Teams to Tasks App

Office 365 becomes Microsoft 365

Outsourcing IT to a Managed Services Provider: Unlocking Business Advantages

Cloud Security Best Practices for Australian Businesses

Understanding the Financial Risks of Cybersecurity Neglect for Australian Businesses

The Hidden Treasures of Your Junk Mail

What is Data Backup and Disaster Recovery?

Outsourcing IT to a Managed Services Provider: Unlocking Business Advantages

Cloud Security Best Practices for Australian Businesses

Core PBX Features

Office Productivity

Call Center Features

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